Planning
Evaluate the effectiveness of your existing plans, develop new plans, or plan for specific contingencies.
Effective plans are one of the foundations of an effective crisis response capability. Unfortunately, it’s common that plans lack key details. Often, their structure and format isn’t user friendly, all but guaranteeing they won’t get used during a crisis. Worst case, they can be confusing and an impediment to effective team performance.
Review Existing Plans
Have full confidence that your existing plans are workable.
Many organisations already have Crisis Response Plans in place. The challenge is that often these plans:
- Aren’t routinely updated
- Were written by a third party who didn’t really understand how your organisation works in practice
- No longer reflect your organisation’s structure, function or needs
- Have never been put to the test
- Don’t make best use of available technology
- Aren’t that useful during an actual crisis
We can review your existing plans and provide feedback and recommendations for improvement.
During our review, we don’t just look at the content of your plan – we also focus on usability. Will your plan be usable in a crisis? Is it easy to navigate? If not, we can help you restructure your plan to make it easy for your team to use in practice.
Develop New Plans
Having a Crisis Response Plan is an essential part of crisis readiness.
If you don’t have a Crisis Response Plan, or you’re considering replacing an outdated plan, we can help.
Our plans include our proprietary crisis response processes, which have been refined over many years. These processes provide essential structure for your team when responding to a crisis.
We’ll work closely with you to understand your organisation structure, communication flows, and culture. We’ll then help you develop a plan that aligns with your organisation’s priorities and gives your teams what they need to respond effectively durinwg a crisis.
Prepare for Contingencies
Be better prepared for emerging threats and risks.
We can help your organisation orientate to emerging threats and risks and guide you in your planning and preparation.
To assist your preparedness, we can prepare risk mitigation and incident response plans. We can also run workshops, training sessions and simulation exercises.
Case Study
COVID-19 Pandemic
In the first few weeks of the COVID-19 pandemic, we deployed to Seoul to support a client as they navigated early outbreaks of the virus in Daegu. We developed comprehensive response frameworks, enabling our client to rapidly orientate themselves to the emerging risks and mitigate the impacts to their people, operations, and reputation.